SERVICE 04 · VOIP · IVR · CALL ROUTING

IP Phone, PABX & Intercom — every call, professionally handled.

Advanced PABX, Intercom and IP Phone solutions that streamline communication within offices, commercial buildings and organizations — seamless internal and external calling, efficient call management, and connectivity across multiple locations.

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IP / Analog / Hybrid PBXIntercomMulti-ExtensionVoIPIVR & VoicemailCall RoutingSIP Trunks
Overview

One communication backbone for every office and building

We provide advanced PABX, Intercom, and IP Phone solutions to streamline communication within offices, commercial buildings, and organizations. Our systems enable seamless internal and external communication, efficient call management, and enhanced connectivity across multiple locations.

With scalable PABX systems, reliable intercom networks, and feature-rich IP phones, businesses can enjoy improved coordination, instant communication, and professional call handling.

Our solutions are designed for flexibility, reliability, and integration with modern IT infrastructure — including IP PABX and IP phone supply, installation and configuration — ensuring smooth operations and effective communication at all times.

3 typesIP, analog and hybrid PBX systems
IVRVoicemail, hunt groups & smart call routing
Multi-siteConnectivity across multiple locations
AMCMonitoring, updates, backups & support
What's Included

Nine solution areas. One service.

Everything in our IP Phone, PABX & Intercom portfolio — from dial plan design to remote workforce connectivity.

4.1

System Design & Planning

  • Communication network planning
  • Extension mapping and dial plan design
  • Capacity planning (users, trunks, intercom points)
4.2

Equipment Supply

  • IP phones, analog phones, softphones
  • IP PBX/PABX systems and gateways
  • Intercom master stations & sub-stations
  • SIP trunks, line cards, power modules
4.3

Cabling & Infrastructure

  • UTP/FTP cabling for VoIP
  • Analog cabling for intercom
  • Rack installation, patch panels, PoE switches
  • Cable management and labeling
4.4

Installation & Configuration

  • IP phone registration and provisioning
  • PABX installation, trunk setup (SIP/ISDN/PSTN)
  • Intercom station mounting and wiring
  • Call routing, IVR, voicemail, and hunt group setup
4.5

System Integration

  • Integration with CRM/ERP and email systems
  • Intercom to PABX connectivity
  • Gateway configuration for analog/IP hybrid systems
  • Integration with door access and paging systems
4.6

Testing & Commissioning

  • Internal and external call testing
  • Audio quality and network QoS checks
  • Intercom communication and door release testing
  • Full system functionality verification
4.7

User Training & Documentation

  • User operation training
  • Admin panel/console training
  • As-built diagrams, extension lists, configuration reports
4.8

Maintenance & Support

  • System monitoring and troubleshooting
  • Firmware/software updates
  • Backup management and configuration restoration
  • Annual maintenance contracts (AMC)
4.9

Remote Workforce & Mobile Solutions

  • Remote extension setup for work-from-home users
  • Mobile app configuration for smartphones
  • Softphone deployment on laptops and desktops
  • VPN integration for secure remote access
  • Hot-desking and extension mobility features
  • Video conferencing and collaboration tool integration
How We Deliver

From dial plan to door release — one accountable workflow

The same discipline we apply to every communication project — a 10-extension office or a multi-building campus.

Plan & Map

Network planning, extension mapping, dial plan design and capacity planning.

Supply & Cable

Phones, PBX, gateways and intercom stations with UTP/FTP cabling and PoE.

Configure & Integrate

Provisioning, trunks, IVR, voicemail, hunt groups, CRM and door access integration.

Train & Support

Call testing, QoS checks, user/admin training, documentation and AMC.

FAQ

Common questions

?Do you support IP, analog and hybrid PBX systems?
Yes. We design, supply and configure IP PBX, analog PBX and hybrid PBX systems — with gateways for analog/IP hybrid setups and SIP/ISDN/PSTN trunk configuration.
?Can you install intercom for apartments and offices?
Yes. We install intercom master stations and sub-stations for offices and apartment buildings, including intercom-to-PABX connectivity and door release integration.
?Can you set up IVR, voicemail and call routing?
Yes. Our configuration includes call routing, IVR menus, voicemail and hunt group setup — plus integration with CRM/ERP and email systems where needed.
?How many extensions can the system support?
We do capacity planning for users, trunks and intercom points during design — from a small office multi-extension setup to large multi-location organizations.
?Do you provide training and documentation?
Yes. We provide user operation training, admin console training, and hand over as-built diagrams, extension lists and configuration reports — with AMC available.
Related Services

Often deployed together

Ready for professional call handling?

Get a free site survey and an extension-by-extension quotation — no obligation, no over-selling.

Request Free Site Survey ☎ 01712-736466